How do I contact Customer Service?

If you have any questions or queries our Customer Service team are here to help. You can contact us by email or by phone;

UK +44 (0) 1438 740 257

Customer.Service@Hahn-kitchenware.com

What are your delivery rates?

UK nationwide delivery is £4.95 on orders up to £50.00, all orders over £50 are delivered Free of Charge.

Which payment methods do you accept?

All major credit cards are accepted, and processed by Paypal.

How do I check the status of my order?

You can view the status of your order by logging in to your account or calling Customer Service on:

UK +44 (0) 1438 740 257

I ordered the wrong item, what do I do?

Don’t worry, just give us a call or email us and we’ll sort it.

UK +44 (0) 1438 740 257

Customer.Service@Hahn-kitchenware.com

Can I order by phone?

Sorry, but at the moment we cannot take orders over the phone.

Do you accept international orders?

We do accept international orders, but the delivery cost will depend upon your location, give us a call or email us for a quote +44 (0) 1438 740 257 Customer.Service@Hahn-kitchenware.com

How do I return an item that I purchased?

If you’re not happy with your purchase, please contact our Customer Service team who will be happy to arrange return of your goods and a full refund (subject to our terms and conditions):

UK +44 (0) 1438 740 257

Customer.Service@Hahn-kitchenware.com

Can I find a local retailer to me?

Follow this link to find your nearest stockist

http://www.hahncookware.com/stockists.php